Any faults or problems with products must be reported immediately by calling Exeros on 0845 557 0259 and speaking to a member of the Sales Team. Faulty goods are repaired or replaced free of charge (please see product user manuals for full warranty listing). For those wishing to return unused goods, the products must be returned in sound working condition, undamaged and free from tampering and must be reported within 7 days of receipt of the goods. Returns of none faulty products must have original packaging and be in the same condition as they were sent.

This does not affect your statutory rights.

When returning items, please pack them safely and ensure that they have adequate insurance as the sender is responsible for goods shipped using this method. Please note that Exeros Technologies cannot guarantee refunds on goods sent via a non-trackable method.

*Please note that faults arising from installations not carried out by us are not covered under warranty.

Terms & Conditions

Welcome to Exeros Technologies Ltd’s website. Please read the following information carefully and acknowledge all information outlined when using the site.

The Terms and Conditions outlined below along with our Privacy Policy govern Exeros Technologies Ltd’s relationship with you in relation to the website. The term ‘Exeros Technologies Ltd’ or ‘us’ or ‘we’ or ‘our’ refers to Exeros Technologies Ltd, the owner’s of this website. Our company registration number is 7006795. The term ‘you’ refers to any visitor (whether as a registered website member or not).

The Terms and Conditions of this website are outlined under the following sections;

  • Access of the Site
  • Copyright
  • Changes to the Site and our Terms and Conditions
  • Promotional Offers
  • Personal Information
  • Links to Other Websites

1. Access of the Site

Whether as a registered member or as a visitor to the site by browsing, accessing, downloading or using any part of this site the site visitor agrees and acts in accordance with the Terms and Conditions outlined herein.

 

2. Copyright

All information contained within this site, including the method of it’s arrangement, web site design and layout is property of Exeros Technologies Ltd. Information must not be copied, modified or distributed without written consequent from Exeros Technologies Ltd. Any unauthorised copying, modification, distribution or misuse of information posted on this site may have both civil and criminal consequences.

 

3. Changes to the Site & Our Terms and Conditions

Exeros Technologies Ltd reserves the right to change or amend relevant sections of the Terms and Conditions outlined within at anytime and without prior notice. However, any changes to our Terms and Conditions are updated on this webpage as soon as is possible.

 

4. Products, Services & Promotional Offers

Exeros Technologies Ltd work hard to ensure that all products and services are priced competitively. However, at times external factors, such as, inflation changes can enforce prices amendments. All promotional offers are therefore subject to change and as such Exeros Technologies Ltd reserves the right to change or amend product and service prices at anytime and without prior notice. All products and services are subject to availability and may be withdrawn at anytime. If your order cannot be completed you will be offered an alternative, substituted or upgraded product or service or issued a full refund. Under no circumstances do prices on this website constitute a formal offer of any kind.

5. Personal Information

Personal information is kept in accordance with our Privacy Policy and relevant UK and EU Data Protection Law. Exeros Technologies Ltd is registered with the Information Commissioner’s Office on their database of data controllers. Any personal information provided to Exeros Technologies Ltd is not passed on to any third parties.

6. Links to Other Websites

Exeros Technologies regularly check to monitor that only authoritative information and trusted sites are suggested as Web Links. However, please note that we do not have any control over external websites and we do not take any responsibility for the contents of external sites. Such sites are not governed by our privacy policy.